Cloud PBX & Unified Communications
Call. Meet. Chat. In One Place. One full-featured system for business communications and customer engagement. Connect your teams and customers effortlessly.
An all-inclusive communications system
Connect and collaborate with your team and customers through voice, video, messages, and more across any device and location.
Make and receive calls with your preferred device, from anywhere
Call from your phone with the iOS/Android mobile app.
Call from computers with the Windows/macOS desktop app.
Call from web browsers using the feature-packed web client.
Click to call and receive screen pop-ups with the Chrome extension.
Go beyond phone calls to multiple communications channels
Make audio and video calls and easily switch between them.
See who is available, on a call, away, on a break or trip, etc.
Make video meetings with live chats and screen sharing.
Create 1:1 and group chats and share files with your colleagues.
Simplify call handling and increase call efficiency
Transfer a live call among devices without disrupting it.
Assign frequently used features to specific function keys.
Perform various call operations with customizable hotkeys.
Click to dial on your computer while still using a physical desk phone.
Simplify call dispatching and optimize call flows
See real-time internal, inbound, and outbound call activities.
Manage calls with drag-and-drop and simple clicks.
View and switch the presence extensions.
Monitor the status of queues, ring groups, group voicemails, etc.
Engage customers across all channels
Offer customers more options and convenience to contact you, whether it is by phone, viatext messages, or through social media.
Empower agents and supervisors with advance tools
Monitor and manage queuing calls via web-based panels.
View key performance metrics on a real-time Wallboard.
Access graphical, downloadable, and schedulable reports.
Take advantage of call monitoring, recording, queue callback, etc.
Add interactive and personalized ways to talk to customers
Manage messages from different channels in one place.
Proactively engage customers on the channels they prefer.
Auto-match incoming messages to existing contacts.
Transfer chats to colleagues and collaborate in the same interface.
Call, Meet, Chat - Effortless Connection
Reliable Redundancy,
Exceptional Availability
Optimized Data Centers
Strategically Powered by 
Guaranteed 99.99% Uptime
with 24/7 Monitoring
VOIP On Us
Free Consultation for Teams of 5 or More
Experience hassle-free VOIP configuration with our complimentary consultation! If your team has 5 or more users, we’re here to ensure you get the best setup tailored to your needs.
Get Free ConfigurationConnect Your Tech Stack
Integrate Unifi PBX with popular CRM, helpdesk, productivity tools, and more to keep your business in sync, or customize your own experience with developer tools.
Mircrosoft Teams
Outlook
Azure Active Directory
Active Directory
SDK
Bitrix24
Odoo
HubSpot
API
Salesforce
Zoho CRM
Oracle Hospitality Opera
Micros Fidelio
SMS
Zendesk
All the features you need without complexity
We design every feature to empower business teams to stay connected, boost productivity, and foster stronger customer relationships.
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Transfer (Attended/Blind)
Call Waiting
Call Flip/Switch
IVR
Queue
Ring Group
Paging & Intercom
Conference Rooms
CDR & Basic Reports
Dial by Name
AutoCLIP
Caller ID
CID-based & DID-based Call Routing
DID (Direct Inward Dialing)
DND (Do Not Disturb)
DOD (Direct Outward Dialing)
DNIS
Call Recording
Call Allow/Block List
BLF Support
Business Hours & Holidays
Boss-Secretary
Custom Prompts
Distinctive Ringtone
Music on Hold
MOH Playlist & Streaming
T.38 Fax
Fax to Email
Voicemail
Group Voicemail
Voicemail to Email
LDAP Server
PIN List
Speed Dial
Emergency Number
Emergency Notifications
SIP Forking
IP Phone Concurrent Registrations
CTI for Desk Phone Control
Function Keys
Hotkeys
Web-based Management Portal
Graphical Dashboard
Auto Provisioning
Bulk Import & Export
Boss-SecretaryExtension Group & Organization
User Role & Permission
Operation Logs
Event Logs
Event Notifications
Backup and Restore
Troubleshooting
VBuilt-in SMTP Serveroicemail
AMI (Asterisk Manager Interface)
Network Drive
SNMP Support
Security
SRTP & TLS Call Encryption
Auto & Static Defense
Global Anti-hacking IP Blocklist
Certificates
Password Policy Enforcement
Two-factor Authentication (2FA)
Allowed Country IP's & Codes
Outbound Call Frequency Restriction
Unifi UC Clients
Unifi Web Client
Unifi Mobile Client (iOS & Android)
Unifi Desktop Client (Windows & MacOS)
Unifi Google Chrome Extension
Operator Panel
Unlimited Users
Dispatch Active Calls (Redirect, Transfer, Hang up, Park, Monitor)
Monitor Call Status (Inbound, Outbound, Extension, Parked Calls, etc.)
Unified Presence
Control Extension Presence
Presence
Custom Presence description
Personal & Company Contacts
Audio Conferencing
Voicemail Transcription
Call Pop-up URL
Door Phone Video Preview
1:1 or Group Chat with Colleagues
File & Image Sharing
Push Notification
Sync Across Unifi UC Clients
Custom PBX Domain Name (FQDN)
Remote & Secure PBX Web Portal Access
Unifi UC Clients Remote Connection
LDAP Server Remote Access
Hassle-free Remote SIP Registration
WebRTC Trunk
No Port Portwarding & NAT Issues
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Transfer (Attended/Blind)
Call Waiting
Call Flip/Switch
IVR
Queue
Ring Group
Paging & Intercom
Conference Rooms
CDR & Basic Reports
Dial by Name
AutoCLIP
Caller ID
CID-based & DID-based Call Routing
DID (Direct Inward Dialing)
DND (Do Not Disturb)
DOD (Direct Outward Dialing)
DNIS
Call Recording
Call Allow/Block List
BLF Support
Business Hours & Holidays
Boss-Secretary
Custom Prompts
Distinctive Ringtone
Music on Hold
MOH Playlist & Streaming
T.38 Fax
Fax to Email
Voicemail
Group Voicemail
Voicemail to Email
LDAP Server
PIN List
Speed Dial
Emergency Number
Emergency Notifications
SIP Forking
IP Phone Concurrent Registrations
CTI for Desk Phone Control
Function Keys
Hotkeys
Web-based Management Portal
Graphical Dashboard
Auto Provisioning
Bulk Import & Export
Boss-SecretaryExtension Group & Organization
User Role & Permission
Operation Logs
Event Logs
Event Notifications
Backup and Restore
Troubleshooting
VBuilt-in SMTP Serveroicemail
AMI (Asterisk Manager Interface)
Network Drive
SNMP Support
Security
SRTP & TLS Call Encryption
Auto & Static Defense
Global Anti-hacking IP Blocklist
Certificates
Password Policy Enforcement
Two-factor Authentication (2FA)
Allowed Country IP's & Codes
Outbound Call Frequency Restriction
Unifi UC Clients
Unifi Web Client
Unifi Mobile Client (iOS & Android)
Unifi Desktop Client (Windows & MacOS)
Unifi Google Chrome Extension
Operator Panel
Unlimited Users
Dispatch Active Calls (Redirect, Transfer, Hang up, Park, Monitor)
Monitor Call Status (Inbound, Outbound, Extension, Parked Calls, etc.)
Unified Presence
Control Extension Presence
Presence
Custom Presence description
Personal & Company Contacts
Audio Conferencing
Voicemail Transcription
Call Pop-up URL
Door Phone Video Preview
1:1 or Group Chat with Colleagues
File & Image Sharing
Push Notification
Sync Across Unifi UC Clients
Custom PBX Domain Name (FQDN)
Remote & Secure PBX Web Portal Access
Unifi UC Clients Remote Connection
LDAP Server Remote Access
Hassle-free Remote SIP Registration
WebRTC Trunk
No Port Portwarding & NAT Issues
User, Organization Unit, Group Synchronization
Auto Extension Assignment for New User
Single Sign-on (SSO)
Faster and Easier Administration
Bulk Email & Instant Link Invitation
HD Audio and Video
Screen Sharing
In-meeting Team Chat
Video Calls on Unifi Web Client
Video Calls on Unifi Desktop Client
Video Calls on Unifi Mobile Client (iOS)
Integrate voice calling to any application easily
Web/Browser SDK
Mobile SDKs: Android, iOS
Desktop SDKs: Windows, MacOS
Feature-rich voice experience
Rich, Programmable Code Samples and UI
Secure Authentication with Tokens
Faster and standarized development
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