December 24, 2024
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Data & AI

IBM: Unlocking GenAI's Full Potential in Business Operations

According to the Apac AI Outlook 2025 report, commissioned by IBM and conducted by Ecosystm, nearly 60% of surveyed businesses expect to realize their AI-driven ROI within two to five years.

Affan Ahmad, Senior Technical Writer

Organizations in the Asia-Pacific (Apac) region are progressing beyond the initial phases of artificial intelligence (AI) adoption, aiming to achieve significant returns on their investments by 2025.

According to the Apac AI Outlook 2025 report, commissioned by IBM and conducted by Ecosystm, nearly 60% of surveyed businesses expect to realize their AI-driven ROI within two to five years.

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However, only 11% anticipate seeing tangible benefits in the next two years.
The findings reflect a consensus that AI is a long-term strategic investment.

To maximize its potential, companies are prioritizing the deployment of meaningful AI use cases and integrating generative AI (GenAI) into critical business operations.

Scaling AI applications is viewed as essential to unlocking its transformative power.

The Shift Toward Open-Source AI

A growing trend in the Apac region is the adoption of open-source AI models, which offer companies an alternative to traditional large-scale applications.

These models are gaining traction due to their ability to address operational challenges with minimal complexity and lower costs.

Key benefits of open-source AI include:

  • A smaller carbon footprint compared to large language models (LLMs).

  • Easier design and deployment requiring fewer specialized skills.

  • Greater flexibility and cost-effectiveness for enterprises.

By adopting open-source solutions, businesses can streamline management processes, reduce overheads, and maintain strong security protocols.

This democratization of AI is expected to empower organizations across the region to innovate efficiently.

Enhancing Human Roles Through AI

Agentic AI is emerging as a valuable tool for simplifying repetitive tasks and collaborating with employees.

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  • Its adoption is expected to significantly improve operational efficiency, customer satisfaction, and decision-making processes.

  • While concerns about job displacement remain, the report underscores AI’s role in complementing human capabilities.

  • By automating routine functions, AI will enable employees to focus on creative and strategic initiatives, enhancing their productivity.

Furthermore, human-centric AI solutions are set to foster stronger customer relationships and improve brand loyalty through empathetic interactions.

In conclusion, businesses in the Apac region are positioning themselves to harness AI's full potential.

By scaling impactful AI use cases, embracing open-source innovations, and prioritizing human-centric solutions, organizations aim to achieve meaningful ROI by 2025, paving the way for a more innovative and efficient future.

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